Crews working to lift Boil Water Notice for Eyrecourt as soon as possible

29 August 2022

Information below is relevant until further updates appear here or on our Supply and Service Updates section.
 

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place. However, the utility is working towards lifting the Boil Water Notice as soon as possible with testing and works ongoing.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers.

Rónan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

We are continuing to work closely with Galway County Council and the HSE to monitor the supply and lift the notice as soon as it is safe to do so and safeguard the supply for the future. We installed an automatic flushing valve on the water main network, with the expectation that this device would help to improve chlorine levels in the affected areas. However, sampling results still show unacceptably low levels of chlorine. We can advise that works are currently underway to lay 1.5km of new water main and replace old cast iron mains, which we consider to be the root cause of the issue in Eyrecourt. This is expected to be complete by early October. At that point, we will undertake further sampling and if all sample results are satisfactory, we will then seek HSE agreement to lift the Boil Water Notice.  

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available on the Boil Water Notice section of our website.

Irish Water is committed to providing information that is accessible to the widest possible audience. The Irish Water website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit www.water.ie and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Previous Updates

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place. However, the utility are working towards lifting the Boil Water Notice as soon as possible with testing and works ongoing.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers.

Rónan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

We are continuing to work closely with Galway County Council and the HSE to monitor the supply and lift the notice as soon as it is safe to do so and safeguard the supply for the future. We have installed an automatic flushing valve on the water main network and that is now in operation. We plan to undertake sampling over the next week and if all sample results are satisfactory, we will then seek HSE agreement to lift the Boil Water Notice."  

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers." 

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.”

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting www.water.ie/help/water-quality/ and entering their property’s Eircode in the search bar. 

Water must be boiled for:

• Drinking;

• Drinks made with water;

• Preparation of salads and similar foods, which are not cooked prior to eating;

• Brushing of teeth;

• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on our website to view updates specific to their water supply. Further information in relation to the boil water notice is available from https://www.water.ie/water-supply/water-quality/boil-water-notice/

Working in partnership with Galway County Council, Irish Water is replacing approximately 1.5km of cast iron water mains in Eyrecourt. These works will reduce burst and supply interruptions, improve water quality and significantly reduce the amount of treated water being lost into the ground. The works are being carried out on behalf of Irish Water by Farrans Construction and are expected to be completed by September.

Irish Water is committed to providing information that is accessible to the widest possible audience. The Irish Water website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit www.water.ie and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place. However, the utility are working towards lifting the Boil Water Notice as soon as possible with testing and works ongoing.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers.

Rónan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers.

We have installed an automatic flushing valve and are waiting on a specialist contractor to bring that unit into use in the next two weeks.  We hope to commence work later in June to lay 1,082m of new water main, and decommission 553m of old iron water main.  This work should be completed in August. We are continuing to work closely with Galway County Council and the HSE to monitor the supply and lift the notice soon as it is safe to do so and safeguard the supply for the future.

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers.

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property’s Eircode in the search bar.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Irish Water is committed to providing information that is accessible to the widest possible audience. The Irish Water website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit www.water.ie and click on the ReachDeck icon on the bottom left of the screen to select your language preference.

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers. 

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible. 

Rónan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

We are continuing to work closely with Galway County Council and the HSE to monitor the supply and lift the notice soon as it is safe to do so and safeguard the supply for the future. This work includes flushing of water pipes in the area. We are also progressing with the installation of an automatic flushing valve on the water main network which we hope to install in the next two weeks.

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available from the Boil Water Notice section of our website.

Irish Water is committed to providing information that is accessible to the widest possible audience. The Irish Water website is built responsively and includes functionality that allows users to translate content into almost 100 languages. Visit www.water.ie and click on the ReachDeck icon on the bottom left of the screen to select your language preference. 

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers. 

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible. 

Rónan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

“We are continuing to work closely with Galway County Council and the HSE to monitor the supply and lift the notice soon as it is safe to do so and safeguard the supply for the future. This work includes flushing of water pipes in the area. We are also progressing with the installation of an automatic flushing valve on the water main network which we hope to install in the next two weeks.

“Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

“Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.”

It is important to note that water is still safe to use for hygiene purposes and Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting www.water.ie/help/water-quality/ and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.


Updates will be available on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available from our Boil Water Notice Page
 

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers. 

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible. 

Ronan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

We will continue to work closely with Galway County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. This work includes flushing of water pipes in the area. We are also progressing with the installation of an automatic flushing valve on the water main network.

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.

It is important to note that water is still safe to use for hygiene purposes and Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. 

Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers. 

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible. 

Ronan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

We will continue to work closely with Galway County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. This work includes flushing of water pipes in the area. We are also progressing with the installation of an automatic flushing valve on the water main network.

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.

It is important to note that water is still safe to use for hygiene purposes and Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. 

Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on our website to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Irish Water and Galway County Council would like to remind customers in Eyrecourt supplied by Ballinasloe Public Water Supply that the Boil Water Notice issued in consultation with the Health Service Executive (HSE), remains in place.

The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers. 

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible. 

Ronan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice is having on the community and apologised for the inconvenience to customers. 

We will continue to work closely with Galway County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. This work includes intensive daily flushing of water pipes in the area. 

Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.

It is important to note that water is still safe to use for hygiene purposes and Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. 

Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting the Water Quality section of our website and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on our website to view updates specific to their water supply. Further information is available on the Boil Water Notice section of our website.

Following consultation with the Health Service Executive (HSE), Irish Water and Galway County Council have issued a Boil Water Notice for customers in the Eyrecourt area supplied by Ballinasloe Public Water Supply with immediate effect. The notice, arising due to the low levels of chlorine detected in this part of the supply network, has been put in place to protect the health of a population of approximately 350 customers. 

View a map of the areas affected.  

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the situation with a view to having the notice lifted as quickly as possible. 

Ronan Daly, Irish Water’s Asset Operations Lead, has acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers. 

We will continue to work closely with Galway County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. 

“Public health is Irish Water’s number one priority and this Boil Water Notice has been put in place as a precaution to protect customers. 

“Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health. In all instances immediate action is taken to address the cause of the issue in order to lift the notice as quickly as possible, in agreement with the HSE.”

It is important to note that water is still safe to use for hygiene purposes and Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

Vulnerable customers who have registered with Irish Water receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Customers can check if they are impacted by this Boil Water Notice by visiting www.water.ie/help/water-quality/ and entering their property’s Eircode in the search bar. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water. 

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available on the boil water notice page.