Irish Water and Tipperary County Council wish to remind customers that a Boil Water Notice affecting approximately 1,752 customers served by the Borrisokane Public Water Supply remains in place until further notice.

The Boil Water Notice was issued, in consultation with the HSE, following the detection of cryptosporidium during sampling of the water supply. As a precautionary measure, in order to protect public health, people in the area are advised to continue to boil their water before use for drinking, cooking or brushing teeth until further notice (see boil water notice information below).

Further testing carried out in recent days has again detected the presence of cryptosporidium in the water supply. As a consequence, it is necessary to keep the Boil Water Notice in place until the completion of remedial actions at the treatment plant. This will involve the installation of an Ultraviolet (UV) treatment system to disinfect the water. Irish Water and Tipperary County Council have begun the process of designing and procuring this new system and are progressing this as a matter of priority. It is expected to take a number of months before the new system is fully operational, with an estimated completion date of the fourth quarter of this year.

Duane O'Brien, Operations Lead with Irish Water, said “We understand the inconvenience that a Boil Water Notice causes and would like to assure the local community that we are working hard to progress this essential upgrade work and restore a safe and secure water supply as soon as possible. Our priority is to safeguard public health and any decision to lift the notice will be taken, in consultation with the HSE, once we are confident that it is safe to do so. In the meantime we will continue to provide regular progress updates to our customers in the area."

Irish Water continues to work with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing. Unboiled water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Supply and Service Updates section of our website and via Twitter @IWCare.

Further information on using water during a Boil Water Notice can be found on the Boil Water Notice section of our website.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Previous Updates

Irish Water and Tipperary County Council are working to identify solutions to enable the lifting of a Boil Water Notice affecting approximately 1,752 customers served by the Borrisokane Public Water Supply.

The Boil Water Notice was issued last week, in consultation with the HSE, following the detection of cryptosporidium during sampling of the water supply.

As a precautionary measure, in order to protect public health, people in the area are advised to continue to boil their water before use for drinking, cooking or brushing teeth until further notice (see boil water notice information below).

Duane O'Brien, Operations Lead with Irish Water, said “Since the initial detection of cryptosporidium in the supply last week we have been working with Tipperary County Council to identify the cause and possible solutions to this issue. Further sampling has been taking place and, in parallel with this, we are examining all available measures to resolve this issue.

"Our priority is to safeguard public health and any decision to lift the notice will be taken, in consultation with the HSE, once we are confident that it is safe to do so. Unfortunately it is not possible to provide a timeframe at this point but we would like to assure customers that we are working as a matter of priority to resolve this issue and will provide regular updates as they become available. We apologise for any inconvenience as a result of this necessary public health advice."

Irish Water continues to work with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing. Unboiled water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Supply and Service Updates section of our website and via Twitter @IWCare.

Further information on using water during a Boil Water Notice can be found on the Boil Water Notice section of our website.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Irish Water and Tipperary County Council would like to remind customers supplied by Borrisokane Public Water Supply that the Boil Water Notice issued on 1 April remains in place until further notice.

Following consultation with the Health Service Executive (HSE), Irish Water and Tipperary County Council issued a Boil Water Notice as a precaution to protect approximately 1,752 customers following the detection of cryptosporidium during sampling of the supply. Please view the attached map for areas impacted.  

Irish Water’s priority is the provision of safe, clean drinking water and safeguarding this water supply for homes and businesses now and in the future. Vulnerable customers registered on this supply have been notified.

Duane O'Brien, Operations Lead with Irish Water, said “We are continuing to work with our partners in Tipperary County Council to investigate and assess the cause of this cryptosporidium exceedance. Further updates will be provided to local customers as they become available.

"We understand the inconvenience caused as a result of this Boil Water Notice and would like to assure customers that we are working as a matter of priority to lift the notice as quickly as possible, once it is safe to do so. In the meantime, it is important that people continue to adhere to the boil water notice."

Irish Water continues to work with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Supply and Service Updates section of our website and via Twitter @IWCare.

Further information on using water during a Boil Water Notice can be found on the Boil Water Notice section of our website.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Following advice from the Health Service Executive, Irish Water and Tipperary County Council have issued a Boil Water Notice for the area supplied by the Borrisokane Public Water Supply to protect approximately 1,752 people following a recent drinking water quality test.

The Boil Water Notice has been put in place due to the detection of cryptosporidium in the Borrisokane Public Water Supply.

Cryptosporidium is a tiny parasite found in human and animal waste. If it is swallowed (ingested), it can cause a disease called cryptosporidiosis. The symptoms of cryptosporidiosis include fever, stomach upset, weight loss and diarrhoea. Cryptosporidium may be found in water if it has been contaminated or if there has been a problem with water treatment.

Experts from Irish Water and Tipperary County Council are working to assess the situation and investigate and implement solutions to lift the notice as quickly as possible.

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Duane O'Brien, Irish Water’s Operations Lead for Tipperary said, “We understand the disruption a Boil Water Notice can cause. We are working closely with our colleagues in Tipperary County Council and the HSE to address this issue and lift the notice as quickly as it is safe to do so and safeguard the supply for the future."

Vulnerable customers who have concerns can contact our customer care team on 1850 278 278. Updates will be available on the Supply and Service Updates section of our website. Further information in relation to the Boil Water Notice is available on our website.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Tipperary

Back to the top