Boil Water Notice lifted for Gorey Creagh Urban Public Water Supply

18 November 2021

Uisce Éireann and Wexford County Council wishes to notify customers on the Gorey Public Water Supply (Creagh Water Treatment Plant) that following the completion of remedial measures and the receipt of satisfactory monitoring results, the boil water notice which has been in place is now lifted with immediate effect. This decision follows consultation undertaken with the Health Service Executive. 

Regional Operations Lead, Ronan Walsh said; "We would like to thank the people and the business community of Gorey for their patience as we and our colleagues in Wexford County Council worked as quickly as we could to lift this Boil Water Notice. As we have previously announced, we have secured additional funding in principle for further works on the Creagh plant, so we will continue to improve the water treatment plant that supplies Gorey and our commitment to safeguarding the water supply in the town remains resolute

All consumers on the Gorey Public Water Supply which is supplied by the Creagh Water Treatment Plant can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

Uisce Éireann and the Local Authority/Health Service Executive Water Liaison Group will continue to meet and will review ongoing process control, monitoring and testing of the drinking water supply.

The Uisce Éireann Customer Contact Centre (1800 278 278) is available to answer customer queries in relation to this water notice.

Uisce Éireann and Wexford County Council acknowledge the patience, cooperation and assistance of the general public during the period of the boil water notice and greatly regrets any inconvenience caused to householders and the business community.

Previous Updates

Uisce Éireann, working in partnership with Wexford County Council wish to advise customers on the Gorey Creagh Urban Public Water Supply that due to issues at the water treatment plant, which may have compromised water quality, and following consultation with the Health Service Executive, that a Boil Water Notice is being put in place with immediate effect to protect the health of consumers.

This notice applies to all consumers on the Gorey (Creagh) Urban Public Water Supply. All consumers affected by this notice must boil their water before drinking.A map of the Gorey (Creagh) Urban Public Water Supply, detailing the areas affected is attached and, is available on our website.

Areas Affected 
Gorey Hill, Gorey Corporation lands, Ramsford Park, Ballytegan, Clonattin Upper, Clonattin Lower, Gorey Bridge and Millands.

Water must be boiled (rolling boil for 1 minute and then cooled) for:

  • Drinking
  • Preparing Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth and/or gargling
  • Making of ice. However, ensure you first discard all existing ice cubes in fridges and freezers and filtered water in fridges

IMPORTANT: Boil water by bringing to a vigorous, rolling boil and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap of kitchen or bathroom sinks is not safe to drink.

You do not have to boil your water for the following:

  • Personal hygiene, baths and showers
  • Flushing of toilets
  • Watering plants and flowers


  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water
  • If you have pets and are concerned about the impact of providing mains water while this BWN is in place, you should ask your local vet for advice

Only use Prepared Water (boiled and cooled) for the following situations.

  • When preparing foods that will not be cooked (e.g. washing and preparing salads)
  • Preparing Infant Formula. Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute) and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Care should be taken with boiled water to avoid burns and scalds. Accidents can easily happen, especially with children.

How long before the boil water notice can be lifted?

We do not know at present, but Uisce Éireann and Wexford County Council will continue to liaise and consult with the Health Service Executive with a view to lifting the Boil Water Notice as soon as practicable

How will we keep you informed?

You will be kept informed through the following media:


Customer queries should be directed to Uisce Éireann Customer Contact Centre on 1800 278 278. Vulnerable customers who have registered their details with Uisce Éireann will be directly contacted. Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.