Boil Water Notice lifted for Ardfert North (Ballyheigue) Public Water Supply

Uisce Éireann and Kerry County Council wish to remind customers supplied by Ardfert North (Ballyheigue) Public Water Supply, serving Ballyheigue, Causeway, Ballinglanna, Kerry Head west of the Feanes road, Lerrig and surrounding areas, that the Boil Water Notice issued on 11 October remains in place at this time. An alternative water supply is not provided in the case of a Boil Water Notice, as HSE advice is to boil water from tankers before consuming. Customers are reminded that the water is safe to consume once boiled.

The Boil Water Notice was put in place on 11 October due to the detection of Cryptosporidium in the public water supply. The notice affects approximately 3,500 people supplied by Ardfert North (Ballyheigue) Public Water Supply serving Ballyheigue, Causeway, Ballinglanna, Kerry Head west of the Feanes road, Lerrig and surrounding areas.

Experts from Uisce Éireann and Kerry County Council are working to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to continue to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Commenting, Ian O’Mahony, Uisce Éireann’s Asset Operations Lead said: “The necessary upgrade works at the treatment plant are complete and the required commissioning/testing phase of the newly installed equipment is now in progress. We had hoped the equipment would be commissioned earlier in November, however, timelines for delivery of some of the new parts were impacted by supply chain issues.

“We are aware of how this notice is affecting everyone and wish to apologise to those impacted. We thank our customers in advance for their continued patience and cooperation while we work as safely and as efficiently as possible to complete these works.

“Public health is Uisce Éireann’s number one priority. We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Kerry County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We will issue a further update next week.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Kerry County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing. 

Uisce Éireann and Kerry County Council wish to advise customers supplied by Ardfert North (Ballyheigue) Public Water Supply, serving Ballyheigue, Causeway, Ballinglanna, Kerry Head west of the Feanes road, Lerrig and surrounding areas, that the Boil Water Notice issued on 11 October remains in place at this time.

The Boil Water Notice was put in place on 11 October due to the detection of Cryptosporidium in the public water supply. The notice affects approximately 3,500 people supplied by Ardfert North (Ballyheigue) Public Water Supply serving Ballyheigue, Causeway, Ballinglanna, Kerry Head west of the Feanes road, Lerrig and surrounding areas. A map of the affected areas is attached.

Experts from Uisce Éireann and Kerry County Council are working to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to continue to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Commenting, Ian O’Mahony, Uisce Éireann’s Asset Operations Lead said: “We have completed required upgrades at the treatment plant and are now moving through commissioning tests on the new equipment. We are aware of how this notice is affecting everyone and wish to apologise to those impacted. We thank our customers in advance for their continued patience and cooperation while we work as safely and as efficiently as possible to complete these works.

“Public health is Uisce Éireann’s number one priority. We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Kerry County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We hope to be in a position to provide a further update next week.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Kerry County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann and Kerry County Council would like to remind customers supplied by Ardfert North (Ballyheigue) Public Water Supply, serving Ballyheigue, Causeway, Ballinglanna, Kerry Head west of the Feanes road, Lerrig and surrounding areas, that the Boil Water Notice issued on 11 October remains in place until further notice.

The Boil Water Notice has been put in place due to the detection of Cryptosporidium in the public water supply. The notice affects approximately 3,500 people supplied by Ardfert North (Ballyheigue) Public Water Supply serving Ballyheigue, Causeway, Ballinglanna, Kerry Head west of the Feanes road, Lerrig and surrounding areas. A map of the affected areas is attached.

Experts from Uisce Éireann and Kerry County Council are working to implement solutions with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Commenting, Ian O’Mahony, Uisce Éireann’s Asset Operations Lead said: “We are upgrading our treatment process at present and hope to have the works complete by the end of the month. We are aware of how this notice is affecting everyone. We thank our customers in advance for their patience and cooperation while we work as safely and as efficiently as possible to complete these upgrade works.

“Public health is Uisce Éireann’s number one priority. We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Kerry County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We will issue a further update as soon as more information is available.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Kerry County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann and Kerry County Council would like to remind customers supplied by Ardfert North (Ballyheigue) Public Water Supply, serving Ballyheigue and surrounding areas, including the associated Public Group Water Supplies of Ardrahan (numbers 2 and 3), Ballinorig East, Clanmaurice West and Lerrig South, that the Boil Water Notice issued on 11 October remains in place until further notice.

The Boil Water Notice has been put in place due to the detection of Cryptosporidium in the public water supply. The notice affects approximately 3,500 people supplied by Ardfert North (Ballyheigue) Public Water Supply and the associated Public Group Water Supplies of Ardrahan (numbers 2 and 3), Ballinorig East, Clanmaurice West and Lerrig South. A map of the affected areas is attached.

Experts from Uisce Éireann and Kerry County Council are working to implement solutions with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Commenting, Ian O’Mahony, Uisce Éireann’s Asset Operations Lead said: “Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect customers. We are aware of how this notice is affecting everyone. We thank our customers in advance for their patience and cooperation while we work as safely and as efficiently as possible to rectify the situation.

“We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Kerry County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We will issue a further update as soon as more information is available.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Kerry County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Uisce Éireann and Kerry County Council would like to remind customers supplied by Ardfert North (Ballyheigue) Public Water Supply, serving Ballyheigue and surrounding areas, including the associated Public Group Water Supplies of Ardrahan (numbers 2 and 3), Ballinorig East, Clanmaurice West and Lerrig South, that the Boil Water Notice issued on 11 October remains in place until further notice.

An updated map of the affected areas is attached. If any customer is unsure on whether or not the Boil Water Notice applies to their area, please contact the Uisce Éireann customer care helpline, open 24/7 on 1800 278 278.

The Boil Water Notice has been put in place due to the detection of Cryptosporidium in the public water supply. The notice affects an updated figure of approximately 3,500 people supplied by Ardfert North (Ballyheigue) Public Water Supply and the associated Public Group Water Supplies of Ardrahan (numbers 2 and 3), Ballinorig East, Clanmaurice West and Lerrig South.

Experts from Uisce Éireann and Kerry County Council are working to implement solutions with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Commenting, Ian O’Mahony, Uisce Éireann’s Asset Operations Lead said: “Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect customers. We are aware of how this notice is affecting everyone. We thank our customers in advance for their patience and cooperation while we work as safely and as efficiently as possible to rectify the situation.

“We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Kerry County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We will issue a further update as soon as more information is available.

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Kerry County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Following consultation with the Health Service Executive, Uisce Éireann and Kerry County Council are issuing a Boil Water Notice with immediate effect to protect the health of consumers supplied by the Ardfert North (Ballyheigue) Public Water Supply and the associated Clanmaurice Public Group Water Supply.

A map of the affected areas is attached. If any customer is unsure on whether or not the Boil Water Notice applies to their area, please contact the Uisce Éireann customer care helpline, open 24/7 on 1800 278 278.

The Boil Water Notice has been put in place due to the detection of Cryptosporidium in the public water supply. The notice affects approximately 2,292 people supplied by Ardfert North (Ballyheigue) Public Water Supply and the associated Clanmaurice Public Group Water Supply.

Experts from Uisce Éireann and Kerry County Council are working to assess the situation and are investigating the issues at Ardfert North Water Treatment Plant with a view to implementing solutions to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Commenting, Ian O’Mahony, Uisce Éireann’s Asset Operations Lead said: “Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect customers. We are aware of the impact that this notice will have on the area affected and thank our customers in advance for their patience and cooperation while we work as safely and as efficiently as possible to rectify the situation.

“We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Kerry County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We will issue a further update as soon as more information is available.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Kerry County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.