Update - 7 October 2019

Irish Water in partnership with Louth County Council and following consultation with the HSE has lifted the Boil Water Notice for customers in the following areas with immediate effect: Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas. It has been possible to part-lift the Boil Water Notice following works carried out at the Tallanstown Water Treatment Plant.

BWN remains in place for approx 600 customers in Tallanstown village

However, the Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible. 

The Boil Water Notice was put in place for the entire public water supply as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply. 

Adequate chlorine levels are being maintained consistently at all locations

Irish Water, in partnership with Louth County Council, has carried out works at the plant which has made it possible for the Boil Water Notice to be lifted for the majority of impacted customers. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of a specific section of the network due to a cast iron section of the watermain. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

Ice pigging process

A programme of ice-pigging is needed to ensure adequate levels of chlorine can be maintained in that particular section of the watermain. This work will be undertaken in the coming weeks. Ice pigging is a process in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. 

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water is contacting all registered vulnerable customers who continue to be affected by the Boil Water Notice. Irish Water and Louth County Council will be providing a copy of the notice directly to properties remaining on a Boil Water Notice. Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. 

Updates

Updates are available on the Supply and Services Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information can also be found on our Boil Water Notices section of the website.

​Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Using water during a Boil Water Notice

Click to enlarge

Update - 18 September 2019

The Boil Water Notice (BWN) currently in place for the Tallanstown Public Water Supply (PWS) since 30 July, 2019 remains in place until further notice as Irish Water continues vital work to improve and safeguard the supply. The Boil Water Notice affects approximately 2,000 people served by the Tallanstown PWS.

The areas affected include; Tallanstown; Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas.

In partnership with Louth County Council

Irish Water’s drinking water and operational experts, in partnership with Louth County Council, are continuing to work closely with the Health Service Executive and the Environmental Protection Agency to lift this BWN as quickly and as safely as possible.

The BWN was put in place as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply.

Irish Water, in partnership with Louth County Council, has carried out works at the plant. The performance of the water treatment plant and water quality monitoring is continuing to ensure consistent water treatment so that the Boil Water Notice can be lifted as soon as possible. 

Thanks to the Tallanstown community for their ongoing patience and cooperation

We acknowledge the impact and inconvenience caused by this BWN to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue. Our priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

We have contacted all registered vulnerable customers affected by this Boil Water Notice. 

More info

Updates are available on the Supply and Services Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information can also be found on our Boil Water Notices section of the website.

Louth

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