Ice pigging carried out on Thursday the 9 January

Irish Water and Louth County Council acknowledge the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we continue to work to resolve this issue for those remaining on the Boil Water Notice. 

Irish Water in partnership with Louth County Council carried out ice pigging on Thursday the 9 January on a section of cast iron water mains in Tallanstown Village. A series of enabling works were completed beforehand allow specific sections of the network be isolated to allow an entry and exit point for the ice-pigging process. Ice-pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. 
Following the ice-pigging, watermain flushing was carried out to remove any further sediment from the pipes. 

Irish Water had already carried out significant works at the water treatment plant last year which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice. 

Adequate chlorine levels are being maintained consistently at all locations

Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging was carried out. 

It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses. The purpose of the ice-pigging works was to deep scour portions of the watermain to ensure that an adequate disinfection barrier in terms of Chlorine residuals concentration can be maintained. Monitoring is being carried out to verify that adequate chlorine residuals can be maintained within this section of the network.

We understand that water tankers have been requested in the community. As this is a Boil Water Notice the provision of tankers does not assist customers as it is advised the water from the tankers is boiled before use. 

Notice remains in place for approximately 600 customers in Tallanstown village

The Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible. Following the recent ‘ice pigging’ of the watermains it is hoped that in the near future the extent of the Boil Water Notice can be reduced to fewer than 20 properties. Irish Water and Louth County Council are exploring other options to lift the Boil Water Notice for these properties.

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we continue to work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Updates

Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

  • Drinking 
  • Drinks made with water 
  • Preparation of salads and similar foods, which are not cooked prior to eating 
  • Brushing of teeth 
  • Making of ice
    • Discard ice cubes in fridges and freezers and filtered water in fridges
    • Make ice from cooled boiled water
  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • When boiling water
    • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool
    • Cover and store in a refrigerator or cold place
  • Water from the hot tap is not safe to drink
  • Domestic water filters will not render water safe to drink 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand
  • Prepare infant feeds with tap water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times.
  • Bottled water can also be used to make up infant formula but if it is used it should be boiled once and cooled. All bottled water, with the exception of natural mineral water, is regulated  to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

To be on the safe side, it is a good idea to boil the water and let it cool before giving to your pet.

A Boil Water Notice is imposed to protect human health. If you have concerns regarding your animals drinking water that is subject to a Boil Water Notice then you should consult your Vet. Outdoor animals, such as cattle and horses, are exposed to bacteria on a daily basis vastly in excess of that experienced by humans.

All water intended for human consumption should be boiled at a rolling boil for at least one minute and cooled before it is used to make hot drinks.

The BWN was imposed on a precautionary basis. However if you are feeling unwell you should consult your GP.

Yes, please put your dishwasher on the highest temperature setting, and let the dishes dry before use.

Most filters are designed to improve the taste and odour of water and not remove harmful bacteria. Check the manual or contact the manufacturer for more information. If in doubt, you should boil your water or use bottled water.

During the short time your water supply is interrupted most central heating systems can be used. However, if you are unsure please refer to your manufacturer’s guide or check with a heating professional.

Consult your local GP for medical advice.

It is recommended that if it is a large open wound or if you are immuno-compromised, apply a waterproof bandage to the wound or take a sponge bath. Seek medical advice for further information.

Using water during a Boil Water Notice

Update 17 January 2020

Boil Water Notice remains in place in parts of Tallanstown while monitoring of the water supply continues

Irish Water in partnership with Louth County Council advises that ice-pigging of the watermains in Tallanstown was completed last week. Ice-pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. Following the ice-pigging, watermain flushing was carried out to remove any further sediment from the pipes.
Irish Water, in partnership with Louth County Council carried out works at the plant last year which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice.

Adequate chlorine levels are being maintained consistently at all locations

Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging is required. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

The recent programme of ice-pigging should help maintain adequate levels of chlorine in the watermain. Monitoring is being carried out to verify adequate chlorine can be maintained within this section of the network.

The Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible.

We wish to thank the community for their ongoing patience and cooperation

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we continue to work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Updates

Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Update 10 January 2020

Ice-pigging works in Tallanstown now complete

Irish Water in partnership with Louth County Council advises that ice-pigging of the watermains in Tallanstown is now complete. Ice-pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits.

While these works were underway customers may have experienced disruption to their supply. Water supply should now have returned to normal. Property owners should run their tap until the water is clear.

Irish Water, in partnership with Louth County Council has already carried out works at the plant which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice.

Adequate chlorine levels

Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging is required. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

The programme of ice-pigging just completed should help maintain adequate levels of chlorine in the watermain. Monitoring will be carried out next week to verify adequate chlorine levels.

BWN remains in place for approximately 600 customers

The Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible.

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we continue to work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

More information

Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Ice-pigging is scheduled to take place on Thursday 9 and Friday 10 January 2020

Irish Water in partnership with Louth County Council advises that ice-pigging is scheduled to take place on Thursday 9 and Friday 10 January. Ice-pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits.

Possible disruptions to supply

While these essential works are underway customers may experience disruption to their supply. They may experience water discolouration and intermittent water supply. The following locations will be impacted; Mullacrew to Tallanstown Village; Glyde Rd (Up to Rathbrist Cottages); Rathbrist Cottages; Glyde View; Tallansfield Manor; Chestnut Grove; Springfield; R171 Tallanstown to Ardee Rd (Glyde Rangers GFC to Village); Tallanstown Village and Castleview. Tallanstown School will also be affected by these works. Following the completion of these works property owners should run their tap until the water is clear.

Irish Water, in partnership with Louth County Council has  already carried out works at the plant which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging is required It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

This programme of ice-pigging should help maintain adequate levels of chlorine in the watermain. Monitoring will continue following the works to verify adequate chlorine levels.

BWN remains in place for approximately 600 customers

The Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible following the ice-pigging works. 

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

More information

See below for more information on using water during a boil water notice, visit or visit our Boil Water Notice page. Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline, open 24/7, on 1850 278 278.

Update 16 December 2019

Ice-pigging in Tallanstown has been postponed

Irish Water in partnership with Louth County Council advises that ice-pigging scheduled to take place on 17 and 18 December 2019 has been postponed until the week commencing January 6, 2020. Ice pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. There has been an issue with the production of the ice slush in the UK meaning that the specialist contractor is unable to carry out the ice-pigging until the new year.

Irish Water, in partnership with Louth County Council has already carried out works at the plant which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging is required It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

BWN still in place for approximately 600 customers

The programme of ice-pigging should help maintain adequate levels of chlorine in the watermain. Irish Water and Louth County Council regrets the inconvenience caused by the delay in ice-pigging.

The Boil Water Notice which has been in place since 30 July 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible.

Irish Water acknowledges and again sincerely apologises for the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

More information

Further information on Boil Water Notices can be found on our Boil Water Notice page. Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Update 13 December 2019

Essential works on 17 and 18 December 2019 for those remaining on BWN

Irish Water in partnership with Louth County Council advises that essential works to safeguard the water supply for customers remaining on a Boil Water Notice in Tallanstown village will commence on 17 December 2019. The works known as ice-pigging are scheduled to be completed on Wednesday 18 December. Works will take place between 9am and 5pm on both days. Ice pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. 

Who is affected?

While these essential works are underway customers may experience disruption to their supply. They may experience water discolouration and intermittent water supply. The following locations will be impacted; Mullacrew to Tallanstown Village; Glyde Rd (Up to Rathbrist Cottages); Rathbrist Cottages; Glyde View; Tallansfield Manor; Chestnut Grove; Springfield; R171 Tallanstown to Ardee Rd (Glyde Rangers GFC to Village); Tallanstown Village and Castleview. Tallanstown School will also be affected by these works. Following the completion of these works property owners should run their tap until the water is clear.

Irish Water, in partnership with Louth County Council has already carried out works at the plant which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging is required It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

The programme of ice-pigging should help maintain adequate levels of chlorine in the watermain. Monitoring will continue following the works to verify adequate chlorine levels.

BWN still in place for approximately 600 customers

The Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible following the ice-pigging works. 

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

More information

Further information on Boil Water Notices can be found on our Boil Water Notice page. Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Update 28 November 2019

Works to safeguard water supply for those remaining on a Boil Water Notice

Irish Water is progressing with plans to carry out essential works on the water mains in Tallanstown village in order to safeguard the water supply for those remaining on a Boil Water Notice. The essential works are scheduled to commence on 16 December 2019 and will take a number of days.
Irish Water in partnership with Louth County Council and following consultation with the HSE lifted the Boil Water Notice for customers in the following areas on 7 October 2019; Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas. It was possible to remove some areas from the Boil Water Notice following works carried out at the Tallanstown Water Treatment Plant.

However, the Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible. 

BWN in place as precautionary measure

The Boil Water Notice was put in place for the entire public water supply as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply. 

Irish Water, in partnership with Louth County Council, carried out works at the plant which has made it possible for the Boil Water Notice to be lifted for the majority of impacted customers. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of a specific section of the network due to a cast iron section of the watermain. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

Ice-pigging process

A programme of ice-pigging is scheduled to commence on 16 December, 2019 to help maintain adequate levels of chlorine in that particular section of the watermain. Monitoring will continue following the works to verify adequate chlorine levels. 
Ice pigging is a process in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. 

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water has contacted all registered vulnerable customers who continue to be affected by the Boil Water Notice. Irish Water and Louth County Council provided a copy of the notice directly to properties remaining on a Boil Water Notice. Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. 

More information

Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information on Boil Water Notices can be found on our Boil Water Notice page.

Update 11 November 2019

Boil Water Notice still in place for remaining customers in Tallanstown village

Irish Water in partnership with Louth County Council and following consultation with the HSE lifted the Boil Water Notice for customers in the following areas on 7 October 2019; Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas. It has been possible to remove some areas from the Boil Water Notice following works carried out at the Tallanstown Water Treatment Plant.

However, the Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible.

Adequate chlorine levels with exception of a specific section

The Boil Water Notice was put in place for the entire public water supply as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply.

Irish Water, in partnership with Louth County Council, has carried out works at the plant which has made it possible for the Boil Water Notice to be lifted for the majority of impacted customers. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of a specific section of the network due to a cast iron section of the watermain. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

Ice-pigging process

A programme of ice-pigging is scheduled to commence soon to ensure adequate levels of chlorine can be maintained in that particular section of the watermain. Ice pigging is a process in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits.

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water has contacted all registered vulnerable customers who continue to be affected by the Boil Water Notice. Irish Water and Louth County Council provided a copy of the notice directly to properties remaining on a Boil Water Notice. Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline.

Updates

Updates are available on the Supply and Services Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information can also be found on our Boil Water Notices section of the website.

Boil Water Notice remains in place for approx 600 customers in Tallanstown village

Irish Water in partnership with Louth County Council and following consultation with the HSE lifted the Boil Water Notice for customers in the following areas on 7 October 2019: Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas. It has been possible to remove some areas from the Boil Water Notice following works carried out at the Tallanstown Water Treatment Plant.

However, the Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible. 

The Boil Water Notice was put in place for the entire public water supply as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply. 

Adequate chlorine levels are being maintained consistently at all locations

Irish Water, in partnership with Louth County Council, has carried out works at the plant which has made it possible for the Boil Water Notice to be lifted for the majority of impacted customers. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of a specific section of the network due to a cast iron section of the watermain. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

Ice pigging process

A programme of ice-pigging is needed to ensure adequate levels of chlorine can be maintained in that particular section of the watermain. This work will be undertaken in the coming weeks. Ice pigging is a process in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. 

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water is contacting all registered vulnerable customers who continue to be affected by the Boil Water Notice. Irish Water and Louth County Council will be providing a copy of the notice directly to properties remaining on a Boil Water Notice. Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. 

Updates

Updates are available on the Supply and Services Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information can also be found on our Boil Water Notices section of the website.

BWN remains in place for approx 600 customers in Tallanstown village

Irish Water in partnership with Louth County Council and following consultation with the HSE has lifted the Boil Water Notice for customers in the following areas with immediate effect: Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas. It has been possible to part-lift the Boil Water Notice following works carried out at the Tallanstown Water Treatment Plant.

BWN remains in place for approx 600 customers in Tallanstown village

However, the Boil Water Notice which has been in place since 30 July, 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible. 

The Boil Water Notice was put in place for the entire public water supply as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply. 

Adequate chlorine levels are being maintained consistently at all locations

Irish Water, in partnership with Louth County Council, has carried out works at the plant which has made it possible for the Boil Water Notice to be lifted for the majority of impacted customers. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of a specific section of the network due to a cast iron section of the watermain. It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

Ice pigging process

A programme of ice-pigging is needed to ensure adequate levels of chlorine can be maintained in that particular section of the watermain. This work will be undertaken in the coming weeks. Ice pigging is a process in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. 

Irish Water acknowledges the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water is contacting all registered vulnerable customers who continue to be affected by the Boil Water Notice. Irish Water and Louth County Council will be providing a copy of the notice directly to properties remaining on a Boil Water Notice. Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. 

Updates

Updates are available on the Supply and Services Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information can also be found on our Boil Water Notices section of the website.

The Boil Water Notice (BWN) currently in place for the Tallanstown Public Water Supply (PWS) since 30 July, 2019 remains in place

The Boil Water Notice (BWN) currently in place for the Tallanstown Public Water Supply (PWS) since 30 July, 2019 remains in place until further notice as Irish Water continues vital work to improve and safeguard the supply. The Boil Water Notice affects approximately 2,000 people served by the Tallanstown PWS.

The areas affected include; Tallanstown; Louth Village; Knockbridge; Carnalogue; Mills of Louth; Knockdillon and surrounding areas.

In partnership with Louth County Council

Irish Water’s drinking water and operational experts, in partnership with Louth County Council, are continuing to work closely with the Health Service Executive and the Environmental Protection Agency to lift this BWN as quickly and as safely as possible.

The BWN was put in place as a precautionary measure following issues with the treatment process which impacted on the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply.

Irish Water, in partnership with Louth County Council, has carried out works at the plant. The performance of the water treatment plant and water quality monitoring is continuing to ensure consistent water treatment so that the Boil Water Notice can be lifted as soon as possible. 

Thanks to the Tallanstown community for their ongoing patience and cooperation

We acknowledge the impact and inconvenience caused by this BWN to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue. Our priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

We have contacted all registered vulnerable customers affected by this Boil Water Notice. 

More info

Updates are available on the Supply and Services Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information can also be found on our Boil Water Notices section of the website.

Update 16 December 2019

Ice-pigging in Tallanstown has been postponed

Irish Water in partnership with Louth County Council advises that ice-pigging scheduled to take place on 17 and 18 December 2019 has been postponed until the week commencing January 6, 2020. Ice pigging is an innovative technique in which an ice slush is pumped into a water main and forced along the inside to clean the pipe by removing sediment and other unwanted deposits. There has been an issue with the production of the ice slush in the UK meaning that the specialist contractor is unable to carry out the ice-pigging until the new year.

Irish Water, in partnership with Louth County Council has already carried out works at the plant which made it possible for the Boil Water Notice to be lifted for the majority of customers impacted by the Boil Water Notice. Following extensive monitoring of the plant and network Irish Water can confirm that adequate chlorine levels are being maintained consistently at all locations with the exception of the specific section of the network where ice-pigging is required It is necessary that chlorine is present at adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses.

BWN still in place for approximately 600 customers

The programme of ice-pigging should help maintain adequate levels of chlorine in the watermain. Irish Water and Louth County Council regrets the inconvenience caused by the delay in ice-pigging.

The Boil Water Notice which has been in place since 30 July 2019 remains in place for approximately 600 customers in Tallanstown village. The Boil Water Notice remains in place in the areas highlighted red in the map provided, including the following locations; Chestnut Grove; Castle view; Rathbrist cottages; Glyde road; Tallansfield manor; Glyde view and Tullarsfield. Irish Water’s drinking water and operational experts will continue to work with Louth County Council on the issue and will consult with the Health Service Executive to lift the Boil Water Notice for those remaining on the notice as quickly and as safely as possible.

Irish Water acknowledges and again sincerely apologises for the impact and inconvenience caused by this Boil Water Notice to homes and businesses in the Tallanstown area. We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

More information

Further information on Boil Water Notices can be found on our Boil Water Notice page. Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Louth

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