Notice due to elevated levels of turbidity in the raw water

Following the advice of the Health Service Executive, Irish Water has issued a boil water notice effective immediately on the Kilconnell Public Water Supply in Co Galway. The notice also applies to the Ballyboggan Group Water Scheme supplied from Kilconnell PWS. This notice affects the 246 customers supplied from this scheme and has been issued due to elevated levels of turbidity in the raw water entering the Kilconnell Water Treatment Plant.

Vulnerable customers on the scheme, who have self-declared with Irish Water, will be notified individually and will receive bottled water.

Irish Water and Galway County Council regret the inconvenience that this notice will have on customers and an update will be issued in the coming days.

Once boiled the water is safe to consume.

Customers are asked to boil water before consumption including the washing of teeth, making of ice and in the preparation of food that is not cooked. It is imperative that people adhere to the boil water notice while being reminded that once boiled, the water is safe to consume.

A map of the scheme will be available as soon as possible.

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice
  • Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
  • What actions should be taken:
  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink.
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. Bottled water can be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.

Great care should be taken with boiled water

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

For more information and additional advice, visit our Boil Water Notice information page. You can also call our customer care helpline on 1850 278 278.

Galway

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