Notice due to issues associated with freezing conditions

Due to operational issues associated with the current extreme weather, Irish Water and Waterford City and County Council following consultation with the HSE have issued a Boil Water Notice for the Knockalisheen Water Supply Scheme.

The Boil Water Notice has been put in place as a precautionary measure, to protect approximately 159 people served by this supply.

Customers supplied by this scheme should boil their water before use for drinking, preparing drinks made with water, preparation of salads and similar foods which are not cooked prior to eating, brushing of teeth and making of ice.

Boil Water Notices which were issued yesterday for the following schemes in Co. Waterford remain in effect:

  • Ballyknock
  • Kilcooney
  • Comeragh
  • Carrigeen
  • Ballyguiry
  • Grallagh

We apologise for the inconvenience caused by the imposition of these boil water notices. We will continue to work closely with Waterford City and County Council and the HSE to monitor the supply and lift the notices as quickly as possible.

For more information and additional advice, please call our 24-hour customer care line at 1850 278 278. 

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water

Irish Water has received the following advice from the HSE to make up infant formula
Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand.

Bottled water can be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated  to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.


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