Mechanical failure at Vartry Water Treatment Plant

Following advice from the Health Service Executive, Irish Water wish to advise customers that the Boil Water Notice remains in place for the following areas of Wicklow supplied by the Vartry Water Treatment Plant:

  • Ashford
  • Newcastle including Newcastle Hospital
  • Newtownmountkennedy
  • Kilcoole
  • Kilquade
  • Kilpedder
  • Kilmacanogue including Glenview Hotel/Kilmurray Cottages,
  • Greystones
  • Cookstown Road
  • Fassaroe/Berryfield Lane
  • Kilcroney
  • Delgany
  • Bray

Rural areas between Callowhill and Cronroe which are affected including:

  • Killiskey
  • Nuns Cross
  • Coynes Cross
  • Prospect
  • Mount John
  • Timmore Lane
  • Dunran

The following areas (and all areas off these roads) in Dun Laoghaire Rathdown are also included:

  • Corke Abbey
  • Woodbrook Glen
  • Old Connaught Avenue
  • Thornhill Road
  • Ballyman Road
  • Ferndale Road from its junction with Old Connaught Avenue to Allies River Road
  • The Dublin Road from the junction of Old Connaught Avenue to Allies River Road

The Boil Water Notice is in place as a precautionary measure to protect approximately 65,000 people served by this supply following the mechanical failure of the chlorine equipment at the plant. This equipment is back in production since Monday morning (29 January) but the water supply in all impacted areas must meet drinking water regulations before the boil water notice can be lifted. 

Irish Water are continuing to liaise with the HSE on a daily basis with a view to having the Boil Water Notice removed as soon as possible. The chlorine levels in the impacted areas are increasing and our water sampling and monitoring programme to test the chlorine levels is progressing. 

In the meantime, all customers of this supply are advised to continue boil water before use until further notice.

Irish Water apologises for the inconvenience caused by the imposition of the boil water notice and thanks our customers for their patience while we work to remove the notice. We are continuing to work closely with Wicklow County Council, Dun Laoghaire Rathdown and Dublin City Council who run the plant on behalf of Irish Water and the HSE to monitor the supply and lift the notice as quickly as possible.

Irish Water was recently granted planning permission to upgrade the Vartry Water Treatment Plant which will restore the plant and ensure it meets all drinking water regulations and safeguards public health. The contract to begin construction on the upgrade to the new  water treatment plant is due be awarded later this year and construction will take two years to complete. The existing water treatment plant will then be decommissioned.

For more information and additional advice, please call our 24-hour customer care line at 1850 278 278. 

Water must be boiled for:

  • Drinking.
  • Drinks made with water.
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth.
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink.
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing feeds and baby bottles - Irish Water has received the following advice from the HSE on this matter:
    Bottled water can be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated  to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.

    If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.

    Ready-to-use formula that does not need added water can also be used.

    Sodium (Na) limits in bottled water

    The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or 'Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Dublin, Wicklow

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