Work continues with Wicklow County Council to resolve the issue

Irish Water, working in partnership with Wicklow County Council, would like to remind customers supplied by the Aughrim Annacurra Public Water Supply that the Boil Water Notice that was issued on the supply on May 2 remains in place until further notice.

Irish Water and Wicklow County Council are working as a matter of priority to resolve this issue. We are continuing to carry out investigations including sampling and testing of the water in the network and are liaising with the Health Service Executive and the EPA with a view to lifting the Boil Water Notice as soon as practicable, subject to the recommendation of the HSE.

The Boil Water Notice was issued following testing of the public water supply which indicated the presence of Enterococci in the supply. In the interest of public health, it is recommended that all users on the Aughrim Annacurra Water Supply Scheme continue to boil their water before use.

Please boil water before consumption including washing your teeth, making ice and preparing food that is not cooked. It is important that all customers on this scheme adhere to this boil water notice. Once boiled, the water is safe to use.

Irish Water and Wicklow County Council apologise to all customers for any inconvenience caused by this Boil Water Notice and thank them for their patience as we work to resolve this issue.

For more information and advice, please visit our Boil Water Notice section. You can also call our customer care helpline 24/7 on 1850 278 278 for any queries on this notice or contact us on Twitter @IWCare.

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice
  • Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink.
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. Bottled water can be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.
  • Anyone suffering from diarrhoea for more than two days should contact their general practitioner and provide a stool sample for testing. They should continue to drink plenty of boiled or bottled water.

Please note: Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Visit our Boil Water Notice Page for further information and advice on boil water notices.

Wicklow

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