Boil Water Notice put in place due to detection of cryptosporidium

Irish Water and Kerry County Council would like to notify customers supplied by the Cahersiveen Public Water Supply that a Boil Water Notice has been put in place for the supply due to the detection of cryptosporidium. 

The Boil Water Notice is in effect for approximately 1,370 people supplied by the Cahersiveen Public Water Supply.

Ian O'Mahony, Irish Water said “This Boil Water Notice has been put in place to protect public health following consultation with the HSE after the presence of cryptosporidium was detected in the supply.

“Irish Water and Kerry County Council fully acknowledge the impact and inconvenience caused by this restriction for homes and businesses in the area and would like to assure customers that we are working as a matter of priority to address this issue and restore a safe drinking water supply. Public health is our number one priority and it is imperative that people adhere to the boil water notice while it is in place.”

Public urged to continue frequent handwashing

The HSE has advised that the tap water is safe to use for personal hygiene such as handwashing, bathing and flushing of toilets and the public is urged to continue frequent handwashing in line with HSE Covid-19 advice.

Irish Water would like to assure customers that we are working at this time with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.

More information

Updates are available on the Water Supply Updates section, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Further information on Boil Water Notices can be found on our Boil Water Notices page.

Using water during a Boil Water Notice

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Boil Water Notice FAQs

  • Drinking 
  • Drinks made with water 
  • Preparation of salads and similar foods, which are not cooked prior to eating 
  • Brushing of teeth 
  • Making of ice
    • Discard ice cubes in fridges and freezers and filtered water in fridges
    • Make ice from cooled boiled water
  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • When boiling water
    • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool
    • Cover and store in a refrigerator or cold place
  • Water from the hot tap is not safe to drink
  • Domestic water filters will not render water safe to drink 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand
  • Prepare infant feeds with tap water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times.
  • Bottled water can also be used to make up infant formula but if it is used it should be boiled once and cooled. All bottled water, with the exception of natural mineral water, is regulated  to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

To be on the safe side, it is a good idea to boil the water and let it cool before giving to your pet.

A Boil Water Notice is imposed to protect human health. If you have concerns regarding your animals drinking water that is subject to a Boil Water Notice then you should consult your Vet. Outdoor animals, such as cattle and horses, are exposed to bacteria on a daily basis vastly in excess of that experienced by humans.

All water intended for human consumption should be boiled at a rolling boil for at least one minute and cooled before it is used to make hot drinks.

The BWN was imposed on a precautionary basis. However if you are feeling unwell you should consult your GP.

Yes, please put your dishwasher on the highest temperature setting, and let the dishes dry before use.

Most filters are designed to improve the taste and odour of water and not remove harmful bacteria. Check the manual or contact the manufacturer for more information. If in doubt, you should boil your water or use bottled water.

During the short time your water supply is interrupted most central heating systems can be used. However, if you are unsure please refer to your manufacturer’s guide or check with a heating professional.

Consult your local GP for medical advice.

It is recommended that if it is a large open wound or if you are immuno-compromised, apply a waterproof bandage to the wound or take a sponge bath. Seek medical advice for further information.

Kerry

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