Alternative water supply available to Cappoquin customers following burst water main

12 May 2022

Uisce Éireann, working in partnership with Waterford City and County Council wishes to advise that repairs to a burst water main will cause supply interruptions to Shanbally Upper, Melleray Road, Cappoquin surrounding areas in Co. Waterford today.

An alternative water supply will be available at the Primary School, Bunscoil Gleann Sidheain and at Tourin GAA Club Car Park from 2pm on 12 May until 2pm on 13 May.

Uisce Éireann make every effort to ensure that the alternative drinking water supply provided, including the tanker / bowser, and dispensing tap, are adequately disinfected.

However, as it is not practical to provide sterilised containers for the public to transport drinking water from the tanker to their homes, we cannot guarantee that any containers used by the public do not negatively impact or contaminate the drinking water and therefore advise boiling the water.

Works are scheduled to take place until 6pm on 12 May.

Uisce Éireann recommend that you allow 2-3 hours after the estimated restoration time for your supply to fully return.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when bursts occur and thanks customers for their patience while we worked to restore normal supply to all impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.