Alternative water supply available to Cappoquin customers following burst water main

12 May 2022

Irish Water, working in partnership with Waterford City and County Council wishes to advise that repairs to a burst water main will cause supply interuptions to Shanbally Upper, Melleray Road, Cappoquin surrounding areas in Co. Waterford today. 

An alternative water supply will be available at the Primary School, Bunscoil Gleann Sidheain and at Tourin GAA Club Car Park from 2pm on 12 May until 2pm on 13 May.

Irish Water make every effort to ensure that the alternative drinking water supply provided, including the tanker / bowser, and dispensing tap, are adequately disinfected.

However, as it is not practical to provide sterilised containers for the public to transport drinking water from the tanker to their homes, we cannot guarantee that any containers used by the public do not negatively impact or contaminate the drinking water and therefore advise boiling the water.

Works are scheduled to take place until 6pm on 12 May.

Irish Water recommend that you allow 2-3 hours after the estimated restoration time for your supply to fully return. 

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water understands the inconvenience when bursts occur and thanks customers for their patience while we worked to restore normal supply to all impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.