Household charges are suspended

An independent expert commission has been set up to make recommendations on a sustainable long-term funding model for the delivery of household water and wastewater services by Irish Water. The commission’s recommendations will then be reviewed by an Oireachtas committee before a vote in the Dail takes place.

For full details please see our Billing Explained section.

If you have already registered and there have been no changes in the number of people living in your household, then you do not need to do anything further at this time and we thank you for completing your registration. If there has been a change, please call us on 1850 448 448 to update your details.
 

We are advising our customers to register with us to assist us in delivering improved water services to you and to ensure that our details are correct.

To register online:

Before you start your online registration, you will need your WPRN and Account Number. These details are printed at the top right corner of your water bill. Register online now.

To register by telephone:

Lo Call 1850 448 448 or +353 1 707 2824. Our lines are open from 9am-5.30pm, Monday to Friday. If you would like to complete your registration in Irish, please call us on 1850 448 448 and dial 9.

You can complete your registration with us online or by telephone.

To register online:
Before you start your online registration, you will need your WPRN and Account Number. These details are printed at the top right corner of your water bill.

 Start your online registration now

To register by telephone:
Lo Call 1850 448 448 or +353 1 707 2824. Our lines are open from 9am-5.30pm, Monday to Friday. If you would like to complete your registration in Irish please call us on 1850 448 448 and dial 9.

Under the Water Services (No.2) Act 2013, Irish Water is obliged to charge customers that are connected to the public water or wastewater systems for services provided.

Charges if you do not have a water meter for your property:

HouseholdWater supply and wastewater servicesWater supply or wastewater services
1 Adult €160 per year €80 per year
2+ Adults €260 per year €130 per year

Charges if you have a water meter for your property:

Metered charges are based on the volume of water supplied. Water services are measured in m3 (1 m3 = 1 cubic metre = 1,000 litres).

Water supplied:€1.85 per m3 (1,000 litres)
Wastewater removed: €1.85 per m3 (1,000 litres)

If you have a water meter you will pay no more than the capped charges of €160 for a single adult household and €260 for a multi adult household, but if you conserve water you could pay less. There is an annual free allowance to cover each child's normal water and wastewater needs, which is 21m3  (21,000 litres) per service, per child under 18 years old.

Not permanently occupied charge:
If a domestic property is not permanently occupied, for example a holiday home, there will be water charges if the property is connected to both water supply and wastewater services or to a single service.

If the property is unmetered the charge is €125 per year for both water supply and wastewater services and is €62.50 per year for a single service.

If the property is metered the minimum charge is €125 per year for both water supply and wastewater services and €62.50 per year for a single service. The maximum charge is €260 per year for both services and €130 per year for a single service.

PPS Numbers are no longer required to register with Irish Water.
Irish Water has developed a protocol in consultation with the Office of the Data Protection Commissioner whereby PPS data collected to date will be securely deleted.
The implementation of this protocol will be subject to independent verification, in accordance with parameters to be established with the Office of the Data Protection Commissioner. For more information, please view our Data Protection Notice.

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