Water meters are installed at most business premises to measure the amount of water that is being supplied. Irish Water is responsible for the operation and maintenance of these meters. Your Local Authority works with Irish Water and requires access to the water meter in order to take readings for billing purposes.

Accessing your water meter

Customers may open the meter box for their premises in order to read the meter or turn the stop valve to stop the supply. When accessing your water meter please be aware of your surroundings, your personal safety and the safety of others. The water meter boxes are normally located out of the way of traffic, however, please remain aware of cyclists, pedestrians and other road users.

Before you access your meter please read our safety and security guidelines.

  • If you have any mobility issues please do not try to read the water meter yourself as it may involve bending, crouching and kneeling on the ground.
  • Customers should not remove any Irish Water apparatus from the meter box.

If the water meter for your premises is located under a metal cover it may be more difficult to access due to the weight of the lid and in some cases the need for specialist keys. If you are unfamiliar with the procedure for opening these meter box lids we recommend that you seek the assistance of an appropriately trained person. Please contact us for further information on accessing these meters.

How Irish Water read water meters

Automatically

Some meters feature Automatic Meter Reading (AMR) technology where a transmitter periodically sends your meter reading to a receiver unit in a meter reading vehicle. These readings are collected each time a scheduled drive-by reading is carried out.

Manually

Meters which do not feature AMR technology will be read manually by the meter reader.

Your meter reading

Meters will be read within existing meter reading schedules in your Local Authority area. Your meter reading will be provided on your bill.

If you are a customer in one of these Local Authority areas  and have received a letter from us, your business will now be receiving your water services bills from us. For further information on your Irish Water bill go to Billing explained. If your Local Authority area is not listed, your business water services account will continue to be managed directly by your Local Authority and you should contact them with any billing queries.

Back to the top