Your business charges
In January 2014 Irish Water assumed responsibility for public water and wastewater services in Ireland. We manage all aspects of business water accounts including billing for water services.
View your current water charges
Irish Water has maintained the previous water charge rates of each Local Authority which were applied on 31 December 2013. Enter the name of your Local Authority in the search box to view your current water charges.
The application of VAT and the timing of its introduction is a matter for the Government. There is no change in VAT at this time for business customers. Water services that were previously exempt from VAT will continue to be exempt.
There are currently over 44 different charging regimes across the country with different price structures and over 500 different price levels. Therefore, customers with similar water services pay very different amounts depending on their location.
The Commission for Regulation of Utilities (CRU) has requested that we submit a proposal for a new business charges framework that reflects a more harmonised suite of charges for business water and wastewater customers. Our proposal covers the design of the new price structure, a review of the costs of serving the business community and how we plan to gradually transition business customers to the new framework over time.
The CRU has opened an eight week consultation on our proposal which will run to 15 August 2018, however, the new charges are not expected to be introduced until late 2019. Use our Business Tariff Calculator to get an idea of what your new charges could be. Please note these charges are a reflection of Irish Water's proposal which is being consulted on by the CRU and are subject to change.
What changes can you expect?
The key changes in our proposal are:
- National Charges as opposed to individual Local Authority charges
- Charges which reflect the actual costs of providing water services to the business sector
- Increases or decreases in charges for business customers depending on current charges
- Appropriate transitional arrangements to ensure your bill changes are implemented fairly and with time to plan ahead
For more information, check out our Changes to Business Charges booklet.
Please note the CRU will make the ultimate decision on charges following public feedback. We will communicate directly with all businesses when the CRU decisions are published and the final charges are confirmed.
You can have your say
The CRU have published our proposals, together with its own observations, and is seeking the views of business customers, the water industry and all other interested parties. After considering the responses to the consultation, the CRU will issue its proposed decision and proposed charges in Q4 2018 and will again seek customer and stakeholder feedback.
The new framework and tariff rates are planned to take effect in Q4 2019.
Visit the CRU website for information on how to give your feedback.
Future Charges FAQs
There are currently over 44 different charging regimes across the country with different price structures and over 500 different price levels. Therefore, customers with similar water services pay very different amounts depending on their location. The CRU has requested that we submit a proposal for a new business charges framework that reflects a more harmonised suite of charges for business water and wastewater customers.
Irish Water’s cost allocation analysis shows that the total revenue recovered from business charges is currently less than the cost of providing water and wastewater services to business customers. Business charges are currently set to recover about 20% of Irish Water’s total revenue however our cost allocation analysis has shown that a more appropriate proportion is around 24.09%.
Under Irish Water’s proposals, all customers will have a one year grace period before changes are implemented in Q4 2019. We are proposing that any businesses who see a decrease, no change, or an increase of less than €250 in their annual bill should have those changes applied immediately from when the new rates take effect in Q4 2019. Those businesses who are set to have an increase of more than €250 can transition over a three year period. They can also avail of a 10% cap on their annual increase to lessen the impact and transition over a longer period of time.
This is Irish Water's proposal and the first stage in the CRU consultation process. We are encouraging any interested parties to review the documents and make comments to the CRU as part of the consultation process. Irish Water are already communicating with the business community and stakeholder groups and we expect to meet with them during the course of this process. We will issue updates in this section and in local and national media. For more information, visit the CRU website.