Your business charges
In January 2014 Irish Water assumed responsibility for public water and wastewater services in Ireland. We manage all aspects of business water accounts including billing for water services.
View your current water charges
Irish Water has maintained the previous water charge rates of each Local Authority which were applied on 31 December 2013. Enter the name of your Local Authority in the search box to view your current water charges.
The application of VAT and the timing of its introduction is a matter for the Government. There is no change in VAT at this time for business customers. Water services that were previously exempt from VAT will continue to be exempt.
Creating a fair charging framework
There are currently over 44 different business charging regimes with over 500 different price levels across the country. As a result, customers with similar water services pay very different amounts depending on their location.
The Commission for Regulation of Utilities (CRU)
Irish Water’s economic regulator, the Commission for Regulation of Utilities (CRU) has requested that we provide a proposal on the future framework for business charges that reflects a more harmonised suite of charges for business water and wastewater customers. Our proposal covers;
- The design of the new price structure
- A review of the costs of serving the business community
- How we plan to gradually transition business customers to the new framework over time
Key changes we have proposed
- National Charges as opposed to individual Local Authority charges
- Charges which reflect the actual costs of providing water services to the business sector
- Increases or decreases in charges for business customers depending on current charges
- Transitional arrangements to ensure bill changes are implemented fairly and with time to plan ahead
Who is affected
The new business charges will apply to both business customers and mixed-use customers who use water services for both business and domestic purposes.
Irish Water’s analysis indicates that the 88% of connections will see their annual bill decrease, stay the same, or increase by less than €250. Only 12% of connections will see their bill rise by €250 or more.
Use our Business Tariff Calculator to see what your potential new tariff could be.
Have your say
The CRU has published our proposal papers along with a number of observations. This is now open to public consultation. They welcome the views of business customers, the water industry and all other interested parties. The eight week consultation will run until 29 August 2018, however, the new charges are not expected to be introduced until late 2019. Visit the CRU website for information on how to give your feedback.
We are encouraging any interested parties to review the documents and make comments to the CRU as part of the consultation process. We are already communicating with business stakeholder groups and we expect to meet with them during the course of this process.
Final decision on the new tariffs
After considering the responses to the consultation, the CRU will issue its proposed decision and proposed charges in Q4 2018 and will again seek customer and stakeholder feedback.
The CRU will make the ultimate decision on charges following public feedback. We will communicate directly with all businesses when the CRU decisions are published and the final charges are confirmed.
Find out more
Future Charges FAQs
There are currently over 44 different charging regimes across the country with different price structures and over 500 different price levels. Therefore, customers with similar water services pay very different amounts depending on their location. The CRU has requested that we submit a proposal for a new business charges framework that reflects a more harmonised suite of charges for business water and wastewater customers.
Irish Water’s cost allocation analysis shows that the total revenue recovered from business charges is currently less than the cost of providing water and wastewater services to business customers. Business charges are currently set to recover about 20% of Irish Water’s total revenue however our cost allocation analysis has shown that a more appropriate proportion is around 24.09%.
Under Irish Water’s proposals, all customers will have a one year grace period before changes are implemented in Q4 2019. We are proposing that any businesses who see a decrease, no change, or an increase of less than €250 in their annual bill should have those changes applied immediately from when the new rates take effect in Q4 2019. Those businesses who are set to have an increase of more than €250 can transition over a three year period. They can also avail of a 10% cap on their annual increase to lessen the impact and transition over a longer period of time.
This is Irish Water's proposal and the first stage in the CRU consultation process. We are encouraging any interested parties to review the documents and make comments to the CRU as part of the consultation process. Irish Water are already communicating with the business community and stakeholder groups and we expect to meet with them during the course of this process. We will issue updates in this section and in local and national media. For more information, visit the CRU website.