Are you contacting us in relation to:
Reporting a leak
Spotted a leak in your area? Report the leak now.
Supply & Service
The latest supply & service information for your area.
Your Account
Use My Water to update your account.
Refunds
View the latest information on Refunds.
Water supply and service queries
Please contact us using the details below
By phone
Callsave 1850 278 278*
International +353 1 707 2828
Lines open 24 hours a day, 7 days a week.
Contact us through our online form for water service enquires.
Note there is approximately a 5 day response time.
Refunds and general information queries
Please contact us using the details below
Contact us through our online form for water service enquires.
Note there is approximately a 5 day response time.
If you have a complaint, please visit our Customer Complaint page.
*Calls to 1850 numbers are charged per minute, normally at local rates for fixed line providers. Rates from mobile phones may vary so please check with your operator.
* Calls to 1850 numbers are charged at the rates shown in the table below.
| 1850 | Day Per Call | Evening Per Call | Weekend Per Call | Call Set up |
| Landline | 0.055 | 0.055 | 0.055 | n/a |
| Mobile | 0.30 | 0.30 | 0.30 | n/a |