About us

About Irish Water


Establishment of the organisation

Key directives and regulations impacting water operations in Ireland

Governance / management arrangements

The Water Services Strategic Plan
Annual report and audited financial statements
Irish Water's Capital Investment Plan
Irish Water's Business Plan

Pay/grading structure

Salaries for Irish Water Staff as of March 2019 including Fixed Term contracts.

Pay band €Number of staff
Less than 30,000 10
30,000 - 39,999 55
40,000 - 49,999 65
50,000 - 59,999 143
60,000 - 69,999 168
70,000 - 79,999 97
80,000 - 89,999 105
90,000 - 99,999 66
100,000 - 119,999 43
120,000 - 149,999 13
Greater than 150,000 6

Organisational structure

Customer Charter & Codes of Practice

See our Customer Commitment page for more on our Customer Charter, along with the full Codes of Practice.

Memoranda of Understanding

Irish Water also has a Memorandum of Understanding with the Water Services Training Group (“WSTG”). Irish Water will continue to fund the training of staff employed within the water services sections of local authorities working under the Service Level Agreement with Irish Water.

Service Level Agreements

Irish Water has Service Level Agreements with the 31 City and County Councils to provide certain services to Irish Water with respect to the Water Services functions. It also provides for the relationship between Irish Water and each local authority with respect to such services.

These Service Level Agreements are provided for in the Water Services (No. 2) Act 2013, and enables local authority staff to continue to provide local operations under Irish Water supervision and management and using Irish Water systems and processes.