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Work Initiation & Bundling Specialist - Ref No. 110AO22

Role: Work Initiation & Bundling Specialist

Area: Asset Operations

Location: East Region (Dublin)

Reference Number: 110AO22

Closing date for applications: 21 April 2022

The Workflow Management function within Uisce Éireann is accountable for the efficient bundling and progression of work orders nationally for Uisce Éireann, Local Authorities and external service providers. The team provide work and data management capability supporting execution of field activities across Asset Operations, Asset Delivery, CDS and other programmes. Responsibilities include managing customer related escalations, outage / incident management support and systems training for Uisce Éireann field- based teams.

The Work Initiation & Bundling Specialist is accountable for overseeing work order initiation, work package release and bundling across the full range of operational field activities in advance of scheduling to Local Authorities / 3rd Party Service Providers. The Work & Initiation Bundling Specialist will be supported by two teams: 1) Workflow Planners to perform technical design of work orders from service requests; and, 2) Work Initiation & Bundling Officers to perform the pre-requisites and dependencies for work orders. The team are responsible for generating and issuing work orders to support execution of all Local Authority field activities.

The Work Initiation & Bundling Specialist reports to the Workflow Planning Lead and contributes to the daily co-ordination of work management tasks required on behalf of Uisce Éireann.