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Credit and Collections Officer - Ref No. 069CO22

Role: Credit and Collections Officer

Area: Customer Operations

Location: Dublin

Reference Number: 069CO22

Closing date for applications: 18 March 2022

The Credit and Collections team in Billing Services will be responsible for the managing the credit and collection activities for overdue customer debt owed to Uisce Éireann, including the setting and implementation of internal credit and collection strategies, policies and processes to maximise the amount of debt which is ultimately recovered.

Reporting to the Credit and Collections Lead, the Credit and Collections Officer will be responsible for the execution of Uisce Éireann credit and collections processes, ensuring efficient and effective day-to-day operations. Furthermore, they will support the management of tailored collection methods, litigation, contacts and claims for all residential, small business and Industrial and Commercial (I&C) customers as well as managing the dunning cycle for active and closed amounts.