Business Applications Manager - Ref No. 194IT21

Role: Business Applications Manager

Area: IT

Location: Dublin/Cork

Reference Number: 194IT21

Closing date for applications: 18 January 2022

Irish Water IT (IW IT) provides IT services and support to the wider Irish Water business, and across the Local Authority user base. Within the IT function, the IT Operations area is responsible for all operational run activities across Applications, Operational Technology, Service Management and Infrastructure. The Applications teams are responsible for implementing, upgrading and supporting all Irish Water applications (CC&B, Maximo, Click, Syclo, Middleware, Oracle Financials, GIS, HR specific, SharePoint and Service Now etc) including those built on the Dynamics 365 platform such as CDS, EIMS and SIMS. The Applications teams also have a pivotal role to play in the implementation of new applications for the organisation, working with the IT Build and Delivery area.

Reporting to the IT Operations Manager the Business Applications Manager will direct a staff of application specialists in the development and support of the full business suite of Irish Water IT applications. This involves planning, analysis, test, and implementation of business solutions in project or BAU change contexts, including support in design and build activity where required with the IT Build & Delivery teams, in addition to ongoing support of such solutions. This role requires strong IT application operations and team management skills, and candidates will ideally come from a utility background with demonstrable leadership, communication and relationship management skills. This role requires collaboration and sharing of IT team responsibilities across the IT Applications team as required and requires close alignment with the IT Operations Manager.