In August 2013, Irish Water began the process of installing water meters countrywide. The majority of households will have a meter fitted by 2016.
There is no need to apply to have a water meter installed. At least 14 days before the work begins you will receive a booklet that explains our work, and what to expect when we install your water meter. The installation may take up to two hours and disruption will be kept to a minimum. There is no direct charge for the fitting of a water meter.
The installation process may restrict access to your driveway and will cause disruption to the public road or footpath outside your home and in your area which may last for a few days. This is unavoidable but we’ll try to keep disruption to a minimum and make sure that you have safe pedestrian access to and from your home while work is being carried out. Barriers will be used throughout the installation process for your safety.
During the actual fitting of the water meter and/or meter box (which may take up to two hours) your water supply will be interrupted from time to time . You do not need to be at home while your meter box or water meter is being fitted and there is no direct charge for the fitting of a water meter.
What is a water meter?
A water meter is a device which measures the amount of water supplied to your home. Meters will be placed in a meter box, which will be fitted underground on public land. These meters will feature Automated Meter Reading (AMR) technology.
Please click here to find out more about Irish Water meters and AMR technology.
These Meters can be read by a 'drive by' method rather than by an individual visit by a meter reader. This means we won't need to enter your property to take a reading and we can read them more efficiently. AMR meters also provide information about the household's water usage so we are able to show you how much water you have used. By knowing a bit more about how much you use it will hopefully make it easier to manage your water usage better.
*Please note: This image is for illustration purposes only and may not be an exact representation of the actual water meter installed.
Follow our step-by-step guide or watch our Metering Explained video
Process for the installation
At least two weeks before the installation you will receive an information pack explaining our work, and what to expect when we install your water meter.
At least two days before the installation we will notify you of the date when the water meter will be fitted.
You do not need to be at home while the meter box or water meter is being installed. Typically, works will take place between 7.30am and 7.30pm Monday to Friday and 8am to 1pm on Saturday. The installation process will cause disruption to your area which may last for a few days. Protective barriers will be used throughout the installation process for your safety.
While your water supply is off, please:
- don’t use the kitchen cold water tap, or any other tap that is fed directly off the mains, as this could cause the sink to overflow if it is left on when supply is restored
- don’t drink water from your hot water tap
- don’t use household appliances such as washing machines and dishwashers, which rely on a constant supply of water
- don’t use other devices running on mains water pressure
While your water supply is off, typically you can:
- use other cold water or hot water taps in your usual way, i.e. a bathroom tap to wash your hands (only water from a mains water tap should be used for drinking)
- flush the toilet
The actual fitting and installation of the water meter and/or meter box may take up to two hours and your water supply will be interrupted from time to time during this period.
After the meter has been fitted and the water supply has been restored, run the cold tap in the kitchen for a few minutes to ensure any residue, such as soil, is flushed out.