There is no need to apply to have a water meter installed. At least 14 days before the work begins you will receive a booklet that explains our work, and what to expect when we install your water meter. The installation may take up to two hours and disruption will be kept to a minimum. There is no direct charge for the fitting of a water meter.

The installation process may restrict access to your driveway and will cause disruption to the public road or footpath outside your home and in your area which may last for a few days. This is unavoidable but we’ll try to keep disruption to a minimum and make sure that you have safe pedestrian access to and from your home while work is being carried out. Barriers will be used throughout the installation process for your safety.

During the actual fitting of the water meter and/or meter box (which may take up to two hours) your water supply will be interrupted from time to time . You do not need to be at home while your meter box or water meter is being fitted and there is no direct charge for the fitting of a water meter.

What is a water meter?

A water meter is a device which measures the amount of water supplied to your home. Meters will be placed in a meter box, which will be fitted underground on public land. These meters will feature Automated Meter Reading (AMR) technology.

Please click here to find out more about Irish Water meters and AMR technology.

These Meters can be read by a 'drive by' method rather than by an individual visit by a meter reader. This means we won't need to enter your property to take a reading and we can read them more efficiently. AMR meters also provide information about the household's water usage so we are able to show you how much water you have used. By knowing a bit more about how much you use it will hopefully make it easier to manage your water usage better.

Follow our step-by-step guide or watch our Metering Explained video

To ensure we have sustainable water services throughout the country, we need to look after Ireland's vital water resources and domestic water metering is a new part of our new long term approach to managing our water services.

If your home is having a water meter installed, we'll let you know at least 14 days in advance.

At least 2 days before installation, we'll notify you of the dates within which work will begin.

You will receive booklets on water metering before we install the meter.

You need to read these as they contain important information.

You do not need to be at home while the meter box or water meter is being installed.

If you are at home, our installers will knock on your door to let you know they'll be working outside.

Irish water staff and installers will always present their identity card and our meter installers will never ask to enter your home.

If a meter box is needed, it will be fitted underground in the footpath or verge outside your house or garden.

The installation process will cause disruption to the public road or footpath outside your home and in your area, which may last for a few days. This is unavoidable, but we'll try to keep disruption to a minimum and make sure that you have safe pedestrian access to and from your home while work is being carried out.

Protective barriers will be used throughout the installation process for your safety.

The actual fitting of the meter box and water meter may take up to two hours. During this time, your water supply will be interrupted now and then.

The booklets you receive contain a list of "Do's and Don'ts" while your water supply is off.

Once the water meter is fitted, we'll check that it's working correctly and that your water supply is restored.

After it is restored, run the cold tap in your kitchen for a few minutes to flush out any residue before using your water again.

We will then temporarily repair the excavated area.

Completing the repair of the excavated area properly may take between 3 to 10 working days.

Sometimes we will install the water meter at a later date, but this is a simple process once the meter box is in place.

Now you and Irish Water can work together to manage your water services.

Irish Water, safeguarding your water for your future.

Process for the installation

Step 1

At least two weeks before the installation you will receive an information pack explaining our work, and what to expect when we install your water meter.

Step 2

At least two days before the installation we will notify you of the date when the water meter will be fitted.

Step 3

You do not need to be at home while the meter box or water meter is being installed. Typically, works will take place between 7.30am and 7.30pm Monday to Friday and 8am to 1pm on Saturday. The installation process will cause disruption to your area which may last for a few days. Protective barriers will be used throughout the installation process for your safety.

While your water supply is off, please:

  • don’t use the kitchen cold water tap, or any other tap that is fed directly off the mains, as this could cause the sink to overflow if it is left on when supply is restored
  • don’t drink water from your hot water tap
  • don’t use household appliances such as washing machines and dishwashers, which rely on a constant supply of water
  • don’t use other devices running on mains water pressure

While your water supply is off, typically you can:

  • use other cold water or hot water taps in your usual way, i.e. a bathroom tap to wash your hands (only water from a mains water tap should be used for drinking)
  • flush the toilet

Step 4

The actual fitting and installation of the water meter and/or meter box may take up to two hours and your water supply will be interrupted from time to time during this period.

Step 5

After the meter has been fitted and the water supply has been restored, run the cold tap in the kitchen for a few minutes to ensure any residue, such as soil, is flushed out.